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cleaning

All apartments are prepared for your arrival, bed linen and towels are all provided for use during your stay, should you wish extra please ask.

For stays of seven nights or more a weekly maid service is included, daily or extra cleaning can be arranged at an extra cost see RATES tab above.

concierge

We appreciate your time in the area may be limited so during business hours we offer our concierge service exclusive to The Phoenix Rooms’ guests.

Our concierge can assist with taxi/restaurant/theatre bookings and help with local knowledge relating to shops, amenities and travel schedules. Our aim is to make your stay as relaxed as possible so if you have a request we will do our very best to fulfill it. From a bunch of flowers to chartering a jet we can help.

hair and beauty

Our partners at The Phoenix Lounge Hair & Beauty located on the ground floor will be happy to extend a warm welcome. An extensive range of treatments are available from a quick maintenance cut and blow dry to a full day of pampering.

A wedding service is also available – partnering with the apartments to create a great concept venue for your special day or even the run up to it, please discuss any requirements with our concierge directly. www.thephoenixlounge.com

restaurant

We have extensive knowledge of the restaurants in the area and have teamed up with Restaurant Bar and Grill to make special packages available. Our concierge will give you an insight to the types of food available and also make any bookings you may need.

If you prefer not to eat out we can recommend a number of takeaways that will deliver.

shopping

Harrogate is well known for its variety of shops, from chain stores to exclusive galleries and antiques shops.

Our concierge will help you to find what you need and you will find that the town is literally on your doorstep – a Waitrose supermarket is one minute level walk away and various late night convenience stores are less than five minutes from the building.

travel

We understand that travel can have its problems. Our concierge will help iron these out where possible and can assist with onward bookings (a charge may apply).

Local timetables are available, although checking online is often more up-to-date than printed material. The bus and rail stations are two minutes level walk away and there is a bus stop right outside the building with regular services to Leeds and York.

The Phoenix Rooms, Prince Albert Row, 73 Station Parade, Harrogate, HG1 1ST. Telephone: +44 (0)1423 882999

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